Looking at Logistics: A Practical Introduction to Logistics, Customer Service, and Supply Chain Management

A fresh and exciting first look at logistics and supply chain management

By Philip M. Price, Ph.D. and Natalie J. Harrison, M.Ed. 2007. 244 pages. ISBN 978-1-934231-01-2 (soft cover). $70 + $10.00 shipping & handling

What's Inside

Introducing the Supply Chain * Logistics & Its Role in Supply Chain Management * The Physical Side of Materials Management * Inbound Logistics: Purchasing * Outbound Logistics: Physical Distribution Management * Outbound Logistics: Transportation * Information Technology Systems * Finance in Logistics and Supply Management * Logistics and the Supply Chain in the Global Environment * Customer Service in the World of Logistics * The Human Side of Customer Service * Logistics in the 21st Century

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